CT Voice is a hosted business telephone service that resides in the cloud rather than your office. It provides an extensive range of fixed and mobile telephony capabilities accessed through an easy-to-use web portal. The service allows you to easily manage your environment whilst enabling your employees to maximise their productivity.
CT Voice has many business features with an emphasis on control and administration through the web that takes the burden away from your IT team. The system can quickly be configured according to your organisation’s changing requirements, while your employees can manage calls easily and effectively.
Easily control your fixed and mobile telephony
With only a minimal capital outlay required, a reliable and proven service and a jargon-free approach to telephony and communications, CT Voice is suitable for any size business looking to improve its productivity and image.
- N-Way Call for convenient collaboration with colleagues
- Hunt Groups for distributing and allocating calls across your team
- Call Transfer to any internal or external number
- Common or customisable settings for Sites, Groups and Departments
- Hold a call and pick it up on another phone with Call Park
- Answer a group member’s phone with Call Pick Up
- Instant Group Call enabling efficient collaboration
Mobile & Flexible Working
- Manage incoming calls effectively with Call
- Home Worker lets you take your profiles and settings to your home office
- Play a Voicemail message from your desktop, save it or forward a copy to your entire team
- Never miss a call with One Number Anywhere and Sequential Ringing
- Keep track of important calls with Call Notify by Email
- Use your number and preferences on any enabled phone in your company with Hot-Desking
- Use your number and profile on any phone, anywhere with Remote Office
CT Voice is available with the comprehensive range of features below, as well as a range of additional bolt-on options.
Security & Fraud Prevention
- Use Call History to view all calls made, received and missed
- Bar unapproved call types with Call Barring
- Allow access to phones using Authorisation Codes
- Last Number Redial for convenient repeat dialling
- Easily make a call with Click to Dial through the user interface or client
- Assign calls to cost centres using Account Codes
- Use Presence or Pre-set Availability Profiles to manage incoming calls
- No more unwanted calls with Anonymous Call Rejection or Selective Call Rejection
- Automatic Callback so that you can stay productive
- Call your colleagues when they are free using Busy Lamp Keys
- Show you are unavailable using Do Not Disturb
- Company directory available from the handset and up to 100 speed dials for your favourite numbers
- Use Call Recording for audit trails, compliance or training purposes
Demand for cloud telephony services such as IVR, virtual number and call data analytics has increased more than ever before.
"Why choosing a cloud telephony solution gives you and your business more security than a traditional phone system"
Interested in CT Voice?
What's next? Our team of Certified Voice Specialists are on hand to answer any questions you have.
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